Setup Guides and Support Center Wizards, Tutorials and Troubleshooting
Step-by-step guides for Bitcoin and Whive dual mining across Windows, macOS, Linux, and Android. Interactive wizards for wallet, hardware, and mode setup.
New to Mining?
Start here if this is your first time.
What is mining?
Your computer solves math puzzles to help secure the Bitcoin network. In return, you earn cryptocurrency rewards — sent directly to your wallet.
What device do I need?
Phone or tablet: can mine Whive (CPU coin).
PC with GPU: can mine Bitcoin + Whive.
ASIC miner: dedicated Bitcoin mining hardware.
Is it safe?
Yes. Melanin is non-custodial — we never hold your funds or private keys. Rewards go directly from the blockchain to your wallet.
How do I start?
Request Melanin Click access → share your platform and setup → receive approved onboarding instructions.
Community-First Support
Telegram Community
Connect with miners worldwide. Get real-time help from the community and Melanin team.
Join t.me/MelaninSolarEnterprise Support
Dedicated support for enterprise deployments. Reach out for priority assistance with fleet setups and custom integrations.
Contact UsSetup Wizards
Common Issues
Cannot Connect to Pool
Check internet, firewall, VPN status, and your approved access instructions.
No Shares Submitted
Verify port selection. Low-hashrate devices take longer (VIBE ~180s).
Low Hashrate
Check thermals (throttling), plug in power, close background apps.
Where Are My Earnings?
Solo mining is a lottery. You only earn if you find a block. No pool payouts.
Safety First
Electrical
Use rated PSUs, no daisy-chaining, grounded outlets.
Thermal
Proper ventilation, don't enclose devices, monitor temps.
Emergency
Stop immediately if hot to touch, smells, or unstable.
