Onboarding Guides and Support Configuration Planning, Education and Troubleshooting
Guidance for Bitcoin mining configurations on Windows, macOS, Linux, and Android. Verified onboarding opens the dashboard, where connection details and released Click builds are issued once access is approved.
Access Status
Approved alpha users and applicants can request access now. Public pages describe what is live today.
- Configured onboarding
- Verify an email to open your dashboard. Connection details are private and are issued there once your access is approved.
- Alpha
- Support content guides approved access without publishing private endpoint details.
- Separate services
- Mining rewards, payout records, and protocol support are operated as separate services.
New to Mining?
Start here if this is your first time.
What is mining?
Bitcoin mining uses computers to perform proof-of-work that helps secure the Bitcoin network. The Melanin pool is running and accepting work; access is granted by review.
What device do I need?
Phone or tablet: Melanin Click runs on Android; phone-class hardware is the low tier.
PC with GPU: GPU and USB-ASIC setups are supported through verified onboarding.
ASIC miner: dedicated rigs run on the ASIC tier, solo or collaborative.
Is it safe?
Protect your own wallet keys and check any configuration before you run it. Melanin is non-custodial by construction: your share is written into the block itself, so there is no balance here to hold. No payout or wallet service is offered on this page.
How do I start?
Request verified onboarding → share your device and goals → receive configuration availability only when a compatible service is enabled.
Reference
The written material behind everything on this page. All of it is public; none of it needs an account.
FAQ
The questions people actually ask — the fee, custody, what hardware works, and how access is granted.
Read the FAQGlossary
Plain definitions for the words this industry uses without explaining: hashrate, share, coinbase, difficulty.
Open the glossaryDeveloper documentation
Interfaces, data shapes and integration notes for anyone building against the platform.
Read the docsProof-of-Work
The thesis in full: why energy becomes verifiable work, and why that is the whole argument.
Read the thesisCommunity-First Support
Support Community
Connect with miners worldwide. Get real-time help from the community and Melanin team.
Request SupportEnterprise Support
Dedicated support for enterprise deployments. Reach out for priority assistance with fleet setups and custom integrations.
Device Planning
These are planning considerations, not installation instructions. Click is released to reviewed accounts, and connection details are issued in your dashboard once access is approved.
Windows
Desktop compatibility is being evaluated for future configurations.
macOS
Platform requirements may be assessed if a future integration is enabled.
Linux
Linux deployment is a planning topic. Configuration guidance for Linux miners comes from support and your verified dashboard.
Common Issues
Cannot sign in?
Confirm the email address and authorization code used for verified onboarding. Contact support if the issue continues.
Waiting for a connection?
No public miner gateway is active. Connection details are shared only after an operator enables a matching service.
Choosing hardware?
Use this page for feasibility guidance; do not apply production mining settings or performance expectations before a service is enabled.
Where are rewards or fees?
The fee is published: 97% to the miner, 3% to the platform, carried in the block’s coinbase — your wallet holds the record.
Safety First
Electrical
Use rated PSUs, no daisy-chaining, grounded outlets.
Thermal
Proper ventilation, don't enclose devices, monitor temps.
Emergency
Stop immediately if hot to touch, smells, or unstable.
Contact Support
Send a message and staff updates appear in your verified dashboard. Private support uses an email-verification session. You can also write to company@melanin.engineering if you prefer.
Thanks — your ticket is in. Track staff updates and reply from your verified dashboard.
Prefer chat? Ask Melanie · join the Telegram community · or email company@melanin.engineering.
