Onboarding Guides and Support Configuration Planning, Education and Troubleshooting
Guidance for Bitcoin mining setups on Windows, macOS, Linux, and Android. Verified onboarding opens the dashboard, where connection details and released Click builds are issued once access is approved.
Access Status
Approved alpha users and applicants can request access now. Public pages describe what is live today.
- Configured onboarding
- Verify an email to open your dashboard. Connection details are private and are issued there once your access is approved.
- Alpha
- Support content guides approved access without publishing private endpoint details.
New to Mining?
Start here if this is your first time.
- What is mining?
- Bitcoin mining uses computers to perform proof-of-work that helps secure the Bitcoin network. The Melanin pool is running and accepting work; access is granted by review.
- What device do I need?
- Phone or tablet: Melanin Click runs on Android; phone-class hardware is the low tier.
PC with GPU: GPU and USB-ASIC setups are supported through verified onboarding.
ASIC miner: dedicated rigs run on the ASIC tier, solo or collaborative. - Is it safe?
- Protect your own wallet keys and check any configuration before you run it. Melanin is non-custodial by construction: your share is written into the block itself, so there is no balance here to hold. No payout or wallet service is offered on this page.
- How do I start?
- Request verified onboarding → share your device and goals → receive configuration availability only when a compatible service is enabled.
Reference
The written material behind everything on this page. All of it is public; none of it needs an account.
FAQ
The questions people actually ask — the fee, custody, what hardware works, and how access is granted.
Glossary
Plain definitions for the words this industry uses without explaining: hashrate, share, coinbase, difficulty.
Developer documentation
Interfaces, data shapes and integration notes for anyone building against the platform.
Proof-of-Work
The thesis in full: why energy becomes verifiable work, and why that is the whole argument.
Device planning
These are planning considerations, not installation instructions. Click is released to reviewed accounts, and connection details are issued in your dashboard once access is approved.
- Windows
- Windows 10 or later, 64-bit.
- macOS
- macOS Monterey or later.
- Linux
- Linux deployment is a planning topic. Configuration guidance for Linux miners comes from support and your verified dashboard.
- Android
- Android 8 and above, 64-bit. Click mines only while the device is charging and below 42 °C.
Desktop builds are not yet code-signed, which is why they are released to reviewed accounts rather than published openly.
Common issues
Cannot sign in?
Confirm the email address and authorization code used for verified onboarding. Contact support if the issue continues.
Waiting for a connection?
Connection details are issued in your dashboard once an operator approves your access.
Choosing hardware?
Use this page for feasibility guidance; do not apply production mining settings or performance expectations before a service is enabled.
Where are rewards or fees?
The fee is published: 97% to the miner, 3% to the platform, carried in the block’s coinbase — your wallet holds the record.
Safety first
- Electrical
- Use rated PSUs, no daisy-chaining, grounded outlets.
- Thermal
- Proper ventilation, don't enclose devices, monitor temps.
- Emergency
- Stop immediately if hot to touch, smells, or unstable.
Contact Support
Send a message and staff updates appear in your verified dashboard. Private support needs a verified email. Fleet deployments and custom integrations go through the same form — say so in the subject and it is routed accordingly. You can also write to company@melanin.engineering if you prefer.
Thanks — your ticket is in. Track staff updates and reply from your verified dashboard.
Prefer chat? Ask Melanie · join the Telegram community · or email company@melanin.engineering.
Non-custodial by construction: your share is written into the block's own coinbase, 97/3 to miner and platform. Bitcoin is the public path and the pool is accepting work. Onboarding needs a verified email, private endpoints stay off public pages, and public code is reviewed before release.